This Privacy Policy outlines how BubbleClean Inc. (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you interact with our services.
This includes when you:

Visit our website at https://bubbleclean.us
Use any of our online booking tools or mobile applications
Communicate with us via email, phone, or chat
Engage with us through promotions, events, or marketing activities

We are committed to protecting your privacy and being transparent about how we handle your data. If you have any questions or concerns about our policy or practices, please contact us at contact@bubbleclean.us.

1. What Information Do We Collect?

A. Personal Information You Provide
We collect personal information that you voluntarily provide when you:

Create an account or book a cleaning
Contact us with questions or service requests
Participate in promotions or surveys

This information may include:

Full name
Email address
Phone number
Home or service address
Payment details (processed securely via Stripe)
Service preferences or notes you provide
Login credentials (if account is created)

Note: All information must be accurate and kept up to date. Please notify us if your contact or billing details change.

B. Payment Data
When you make a purchase, we collect information necessary to process your payment (e.g., card number, billing address). Payments are securely processed by our third-party provider Stripe. You can review their privacy policy at https://stripe.com/privacy.

C. Information Collected Automatically
When you use our website or app, we automatically collect certain information to help us understand usage and improve your experience, including:

IP address
Device type and browser
Pages visited, time on site, and navigation patterns
Operating system and language preferences

This information is collected through cookies, log files, and similar technologies.
You can manage your cookie preferences at any time via your browser settings.

D. Location & Mobile Data
If you use our mobile app, we may request access to:

Your device’s location (GPS-based or IP-based)
Push notifications (e.g., service reminders)
Device settings (such as camera or storage, if needed for service photos)

You can adjust your permissions in your mobile device settings at any time.

E. Information from Third Parties
We may receive limited information about you from:

Public databases or business directories
Marketing partners or lead generation platforms
Social media accounts (if you sign in or interact through them)

This helps us tailor services and communications based on your preferences.

2. How Do We Use Your Information?

We use the personal information we collect to provide you with a smooth, secure, and customized experience. The way we process your information depends on how you interact with our services. Specifically, we use your data to:

Manage your bookings and user account

To register your account, authenticate your login, and maintain your preferences.

Provide and improve our services

To schedule cleanings, assign professionals, process payments, and enhance our customer experience.

Respond to inquiries and provide support

To answer your questions, resolve issues, or follow up on your requests.

Send service-related updates and reminders

We may send you appointment confirmations, service reminders, and policy changes via email, SMS, or push notifications.

Process payments and manage transactions

To handle payment processing securely through third-party vendors and manage any refunds or billing updates.

Send promotional content (if opted in)

With your consent, we may send you occasional emails about new services, promotions, or special offers. You can opt out at any time.

Improve our marketing and website performance

To analyze trends, user behavior, and campaign effectiveness so we can better serve you.

Post testimonials (with your consent)

With your approval, we may use your written or verbal feedback on our website or marketing materials.

Ensure platform security and prevent fraud

To protect your data, detect suspicious activity, and comply with applicable legal requirements.

3. When and With Whom Do We Share Your Information?

We respect your privacy and only share your personal information when necessary to operate our business and deliver the services you’ve requested. Here’s when and with whom your information may be shared:

A. Trusted Third-Party Service Providers
We may share your information with carefully selected third parties who assist us in operating our business, including:

Payment processors (e.g., Stripe)
Website and software hosting providers
Customer service and communication platforms
Marketing and analytics tools
Cloud data storage providers
IT and security consultants

These providers are only given the data necessary to perform their specific services and are contractually obligated to protect your information and not use it for any other purpose.

B. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of company assets, your personal information may be transferred as part of the business transaction. If such a change occurs, we will take appropriate steps to ensure your data remains protected.

C. Legal Obligations
We may disclose your information if required to:

Comply with legal processes or regulatory obligations
Respond to valid court orders or subpoenas
Enforce our Terms & Conditions
Protect the rights, safety, or property of BubbleClean Inc., our customers, or others

D. With Your Consent
In cases where you have given direct consent (such as for marketing collaborations or social testimonials), we may share limited information as authorized by you.

E. Public Interactions
If you voluntarily submit a review, comment, or other content to a public area of our website or social platforms, that content may be visible to others. Please do not post any personal information you wish to keep private.

4. Our Stance on Third-Party Websites

Our website and services may contain links to external websites, applications, or services that are not operated or controlled by BubbleClean Inc.
These may include:

Promotional offers
Referral platforms
Social media integrations
Booking partners or plugins

Please note that once you leave our site or interact with third-party content, our Privacy Policy no longer applies. We do not control, endorse, or assume responsibility for the privacy practices or content of any third-party websites or services.
We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

5. Do We Use Cookies and Other Tracking Technologies?

Yes — BubbleClean Inc. uses cookies and similar tracking technologies (such as web beacons, pixels, and scripts) to improve your experience on our website and analyze how our services are used.
These technologies help us:

Remember your preferences and settings
Maintain secure sessions
Understand user behavior to improve site functionality
Deliver relevant ads and promotions (if applicable)

You can control or disable cookies at any time through your browser settings. However, please note that disabling cookies may impact the performance and features of certain parts of our website. For more detailed information on how we use cookies and how to manage your preferences, please refer to our Cookie Policy.

6. How Do We Handle Your Social Logins?

Our services may offer the option to register or log in using your existing social media account — such as Facebook, Google, or another third-party platform.
If you choose to sign in this way, we may receive certain information from your social media provider, including:

Your name
Email address
Profile photo
Public profile details (based on your settings)

We use this information only for the purposes outlined in this Privacy Policy, such as account setup, personalization, and support.

Important: We do not control how your social media provider uses your data. We recommend reviewing the privacy policy of the provider you use to understand how they collect and share your information, and how you can manage your privacy preferences.

You can disconnect your social login at any time by updating your settings in your account dashboard or contacting us at contact@bubbleclean.us

7. How Long Do We Keep Your Information?

We only keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy — unless a longer retention period is required or permitted by law (such as tax, legal, or accounting obligations). Generally, we retain customer data for up to 60 months (5 years) after your last interaction or account activity. After that time, we will either securely delete or anonymize your information.
If for any reason you’re still receiving communications after 60 months of inactivity, please contact us at contact@bubbleclean.us, and we will promptly remove your information. In some cases, certain data may be stored in secure backups for a limited time, even after deletion requests, solely for recovery and legal compliance purposes.

8. How Do We Keep Your Information Safe?

At BubbleClean Inc., protecting your personal information is a top priority. We have implemented a combination of technical, administrative, and physical security measures designed to safeguard your data from unauthorized access, use, or disclosure.
These protections include:

Secure servers and encrypted data transmission
Firewalls and intrusion detection systems
Access controls and employee confidentiality agreements
Regular system monitoring and security updates

However, while we do our best to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take precautions, such as using strong passwords and keeping your login information confidential.
By using our services, you acknowledge and accept that transmission of personal information is at your own risk.

9. Do We Collect Information From Minors?

No. BubbleClean Inc. does not knowingly collect or solicit personal information from individuals under the age of 18.
By using our services, you confirm that you are at least 18 years old, or that you are the parent or legal guardian of a minor and have given consent for them to use our services under your supervision. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will promptly:

Deactivate the associated account
Delete any related personal data from our systems

If you believe we may have unintentionally collected information from a minor, please contact us immediately at contact@bubbleclean.us

10. What Are Your Privacy Rights?

You have certain rights regarding the personal information we collect and how it’s used. These rights may vary depending on your location, but in general, you have the right to:

Access your information – You can request a copy of the personal data we have about you.
Correct your information – You can update or correct inaccuracies in your personal data.
Delete your information – You can request that we delete your personal data, subject to any legal obligations to retain it.
Withdraw consent – If we process your information based on consent, you may withdraw that consent at any time.
Opt out of marketing – You may unsubscribe from marketing emails at any time by clicking “Unsubscribe” in any email or replying “STOP” to SMS messages.

You may also update your account preferences or request changes by:

Logging into your account, or
Contacting us directly at contact@bubbleclean.us

Please note: even if you opt out of marketing messages, we may still send you essential service-related communications (e.g., appointment confirmations, account notices).

11. Controls for Do-Not-Track Features

Most modern web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting that allows you to signal your privacy preferences and request that your online browsing activity not be tracked.

At this time, there is no standardized way for websites to respond to DNT signals. As a result, BubbleClean Inc. does not currently respond to Do-Not-Track browser requests.

If a standard is adopted in the future that requires us to do so, we will update this Privacy Policy accordingly.

12. Do We Make Updates to This Policy?

Yes. We may update this Privacy Policy from time to time to stay compliant with legal requirements or reflect changes in our services, technology, or business practices.
When we make changes:

The “Last Updated” date at the top of this page will be revised
In the case of material changes, we may notify you by email or display a notice on our website

We encourage you to review this policy regularly to stay informed about how we protect your information.

13. How Can You Contact Us About This Policy?

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us using the details below:
📧 Email: contact@bubbleclean.us
🌐 Website: https://bubbleclean.us

14. How Can You Review, Update, or Delete Your Data?

You have the right to access, update, or delete the personal information we collect from you.
To do so, you can:

Upon receiving your request, we will:

Verify your identity (to protect your data)
Respond within a reasonable timeframe in accordance with applicable laws
Either provide access to your data, update it, or delete it from our active systems

Please note:

We may retain certain information as required by law (e.g., for fraud prevention, tax reporting, or dispute resolution)
Some data may remain in secure backup archives, isolated from further processing, until automatically deleted

If you have any questions about how to manage your data, please don’t hesitate to contact us.